State Farm® Insurance Agent Randy Willingham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Knowles
September 30, 2024
1
out of
5
rating by Jessica Knowles
"I had a terrible experience with Cole. I asked to speak with Randy, to see how we can make things right, but I was told “He is a very busy man”, and that he may not get back to me. I ended up getting hung up on. To make a long story short, Cole has been dishonest, and is trying to cover up his incompetencies by putting words in my mouth. It also seems to me he cares more about the bottom line than customer satisfaction. As a previous agent, and someone who had worked in various departments at Enterprise Mobility, I am appalled at the service I have recieved. He underestimated me, and tried to take advantage. I’m no idiot. I am wanting to continue business with this agency if things are made right, as I have heard nothing but good! However, Cole told me it would be best for me to seek out another agency. Not good for business. Randy, please contact me when you see this.I want to give you guys the opportunity to make amends before pursuing legal action."
We responded:
"Hi Jessica, Thanks for your note and for letting me know what happened. As I mentioned yesterday, we've sent an appeal to our claims department to explain what happened. As we discussed yesterday, it sounds like it was a misunderstanding in the coverage you wanted. I've visited with Cole and will continue to help him understand the importance of communicating clearly. We definitely are in the business to help families, so be assured that we'll do all we can to help. Either our office or State Farm will get back with you once they've been able to look into the details. Thanks again for letting me know! Randy "
gregory nicholas
April 29, 2024
5
out of
5
rating by gregory nicholas
"Met Randy and his wife while on vacation. What a genuine and caring couple they are. I have no doubt he uses this same care and compassion helping all of his current customers on a daily basis."
John Winfrey
April 26, 2024
5
out of
5
rating by John Winfrey
"My wife and I met Randy and his wife while on vacation. They are absolutely amazing people. Without a doubt I know he delivers world class service to all that he encounters."
Stephen Vaughn
November 10, 2023
5
out of
5
rating by Stephen Vaughn
"Very Responsive and helpful"
We responded:
"Thanks for the nice review, Stephen. We've really enjoyed having you as a customer. That was super nice of you to take the time to leave a review. If we can help you in any way, know that we're here for you! Thanks again!"
Teresa Tisdell
August 21, 2023
5
out of
5
rating by Teresa Tisdell
"Randy is amazing and his team as well. Helped me find the perfect policies and helped me through a claim with no issue. They truly care!!!"
We responded:
"You're the best, Teresa. Thank you for taking the time to leave us such a nice review. We love your family. Let us know if there's anything we can do to help! Thanks again for the kind review!"
Vicky L
August 10, 2023
5
out of
5
rating by Vicky L
"Randy is humorous and humble，He make the office have great atmosphere，great service，I am almost 2 year with them，Love them！Denise do great job and others too！"
We responded:
"Vicky, Thank you so much for the nice review! We love having you as a customer. You make our job enjoyable. Thanks again for taking the time to leave a review. We appreciate you!!"
Sally Rowe
June 23, 2023
5
out of
5
rating by Sally Rowe
"They’ve always been quick to respond and helpful!"
We responded:
"Thank you for taking the time leave us the nice review, Sally! We appreciate you and love having you as as customer. If we can ever help you with anything, don't hesitate to let us know. Thanks again!"
Bryan
June 23, 2023
5
out of
5
rating by Bryan
"Full coverage on my custom chopper made easy. Super fast, easy and professional."
We responded:
"Thanks for taking the time to leave us a nice review, Bryan! We're glad you're one of customers. If we can ever help with anything, don't hesitate to let us know. Thanks again!"
Andrew Whitaker
May 19, 2023
5
out of
5
rating by Andrew Whitaker
"Was a huge help thank you for getting back to me"
We responded:
"Thank you for taking the time to leave us a review, Andrew. I'm so glad to hear that our team was able to help you. Jacob told me how much he enjoyed working with you. Be assured that we're here for you whenever you need us! Thanks again for leaving a review ---"
Dustin Gwin
May 4, 2023
5
out of
5
rating by Dustin Gwin
"They've been great with handling our personal auto and home insurance to date and saved us a lot of money switching over."
We responded:
"Thank you for taking the time to leave us such a nice review, Dustin. We've really enjoyed getting to know your family. If we can help you with anything, please don't hesitate to let us know. Thank you again!"
Eve Perez
April 28, 2023
5
out of
5
rating by Eve Perez
"I called State farm insurance to get a quote for my vehicle and Denise did an excellent job with being patient, knowledgeable, answering all my questions and giving me the best possible rate. Thank you, Denise!"
We responded:
"Thank you, Eve, for taking the time to leave such a nice review. I know that Denise has really enjoyed getting to know you. If we can help you in any way, know that we're here for you. Thanks again!"
4besties4westies happy44
April 28, 2023
5
out of
5
rating by 4besties4westies happy44
"Everyone was so kind and really helped me with insurance needs!"
We responded:
"Thank you so much for the kind review! We appreciate you taking the time to do this. Please let us know how we can help! "
Dylan Scalice
April 28, 2023
5
out of
5
rating by Dylan Scalice
"Very kind staff with your best interest at heart."
We responded:
"Thanks for taking the time to leave us a nice review, Dylan. We hope you're doing well!"
Jonathan Daugherty
April 28, 2023
5
out of
5
rating by Jonathan Daugherty
"Great friendly service"
We responded:
"Thank you, Jonathan! We appreciate you taking the time to leave us a nice review. If we can help you in any way, know that we're here for you!"
Mahoghany Scott
April 28, 2023
5
out of
5
rating by Mahoghany Scott
"My experience with Denise and team has been hands down top tier! My questions are met with answers/solutions promptly. I’ve never had to go into the office. We handle everything via email which is preferred given my busy schedule. However, I get a sense that I matter as a customer and that stems from how kind, caring and professional they all are. Did I mention affordability???? I left my other insurance company and saved hundreds a year. Let them take care of you. I promise you won’t regret it. 😀"
We responded:
"Thank you for leaving such a kind review, Mahoghany! Denise is the best. I'll be sure to pass along your kind words. I know she's really enjoyed getting to know you. If we can help you in any way, know that we're here for you. Thanks again, Mahoghany!"
Robert Duke
April 28, 2023
5
out of
5
rating by Robert Duke
"Awesome team of agents and Randy has always taken good care of me !!!"
We responded:
"Thanks for taking the time to leave us such a nice review, Robert! You're one of our favorites, no doubt. If we could have a thousand customers like you, we would have won the lottery. We appreciate you! Thanks again!"
Derrek Bley
April 28, 2023
5
out of
5
rating by Derrek Bley
"Did a great job. Great service"
We responded:
"Thank you for the kind 5-star review, Derrek! We sure appreciate your family. Thanks again for the kind words!"
Ben Fresella
April 28, 2023
5
out of
5
rating by Ben Fresella
"Absolutely amazing service. All the staff are incredibly helpful, and welcoming."
We responded:
"Thanks for taking the time to leave us a nice review, Ben! We love your family. If we can help in any way, know that we're here for you. Thanks again! "
Anderson Bley
April 28, 2023
5
out of
5
rating by Anderson Bley
"Denise did an amazing job!!!!"
We responded:
"Thanks for nice 5-star review, Anderson! I will pass along your nice comments to Denise... We appreciate you and your great family. Thanks again!"
Deneen Green Jones
April 28, 2023
5
out of
5
rating by Deneen Green Jones
"She is amazing"
We responded:
"Thank you for taking the time to leave us a nice review, Deneen! I will pass along your comments to our team. I know everyone has enjoyed getting to know you. If we can help you in any way, don't hesitate to let us know. Thanks again!"
Kaylee Tipton
April 27, 2023
5
out of
5
rating by Kaylee Tipton
"Moved here from Texas! This office has been nothing but kind, resourceful, and always there to answer all of my questions! Don’t look anywhere else!"
We responded:
"Thank you for the kind review, Kaylee! We're so glad you moved to Oklahoma and that your road led to our office. We've all really enjoyed getting to know you. If we can help you in any way, know that we're here for you! Thanks again!"
Southern Humboldt Terp Farm
April 24, 2023
5
out of
5
rating by Southern Humboldt Terp Farm
"I had an amazing fast experience"
We responded:
"Thank you for leaving us a nice, 5-star review! We appreciate you taking the time to do this. If we can help in any way, know that we're here for you. Thanks again!"
Robert Kerley
March 23, 2023
5
out of
5
rating by Robert Kerley
"Great service and customer relations always go above and beyond for customers"
We responded:
"Thank you for the kind review, Robert. We appreciate you. I know everyone on our team has enjoyed getting to know you. If we can help you in any way, know that we're here for you! Thanks again!"
K W
March 2, 2023
5
out of
5
rating by K W
"Hi my name is Kelle Wygal I was a customer of Karen Beards for 20 + and Randy Willingham’s office took over , I am so pleased with them what wonderful people especially Dyanna ! I have my rental insurance, car & life insurance! They actually care so much about there clients it’s a really nice feeling when you stop by or get a phone call from Dyanna what a pleasure! Thank you!!"
We responded:
"Thanks for such a nice review, Kelle. You are EASY to want to help! I will pass along your kind words to Dyanna. I know she's really enjoyed getting to know you. We appreciate you! Thanks again!"
Mike Casey
March 1, 2023
5
out of
5
rating by Mike Casey
"Changed our insurance to Willingham and can’t be happier with the excellent service and great staff to deal with. Laura and Denise have been fantastic to deal with and always very helpful with any questions making our insurance always a pleasant experience."
We responded:
"Thank you so much for taking the time to leave such a nice review, Mike. We're so glad to have you as a customer. I will be sure to pass along your nice words to Laura and Denise. I know they'll appreciate it. Please let us know if we can ever help. Thanks again!"